Terms of Use
Last Updated: February 24, 2025
Welcome to Domain. By accessing or using our website and services, you agree to be bound by these Terms of Use. Please read them carefully before proceeding.
1. Acceptance of Terms
By accessing sapeniluk.info and using our customer service chatbot implementation services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, you must not use our services.
2. Service Description
Domain provides professional online services focused on customer service chatbot implementation. Our services include consultation, design, development, deployment, and ongoing support for chatbot solutions tailored to your specific business needs.
3. Eligibility
You must be at least 18 years of age and have the legal capacity to enter into binding agreements to use our services. By using our services, you represent and warrant that you meet these eligibility requirements.
4. User Accounts
To access certain features of our services, you may be required to create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Maintain the security and confidentiality of your account credentials
- Notify us immediately of any unauthorized access or security breach
- Accept responsibility for all activities that occur under your account
5. Acceptable Use
You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:
- Violate any applicable local, national, or international law or regulation
- Infringe upon or violate our intellectual property rights or the rights of others
- Transmit any harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable material
- Engage in any conduct that restricts or inhibits anyone's use or enjoyment of our services
- Attempt to gain unauthorized access to our systems or networks
- Interfere with or disrupt the integrity or performance of our services
- Use automated systems or software to extract data from our website without authorization
- Impersonate or misrepresent your affiliation with any person or entity
6. Intellectual Property Rights
All content, features, and functionality on our website, including but not limited to text, graphics, logos, images, software, and design elements, are the exclusive property of Domain or its licensors and are protected by international copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use our services for their intended purpose. You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content without our express written permission.
7. Client Materials and Confidentiality
When you engage our services, you may provide us with materials, data, or information related to your business. You retain all ownership rights to such materials. By providing them to us, you grant us a limited license to use them solely for the purpose of delivering our services to you.
We respect the confidential nature of client information and maintain appropriate safeguards to protect your data. However, you acknowledge that electronic transmission is not completely secure, and we cannot guarantee absolute security.
8. Service Fees and Payment
Fees for our services will be specified in individual service agreements or proposals. You agree to pay all applicable fees as outlined in your agreement. Payment terms, methods, and schedules will be detailed in your service contract.
All fees are non-refundable unless otherwise specified in writing. We reserve the right to modify our pricing with reasonable notice to existing clients.
9. Service Delivery and Performance
We will make reasonable efforts to deliver services in accordance with agreed timelines and specifications. However, delivery schedules are estimates and not guarantees unless explicitly stated otherwise in a written agreement.
Service performance may be affected by factors beyond our control, including but not limited to third-party service disruptions, technical limitations, or client delays in providing necessary materials or approvals.
10. Third-Party Services and Links
Our services may integrate with or link to third-party platforms, tools, or websites. We are not responsible for the availability, content, privacy practices, or performance of third-party services. Your use of third-party services is governed by their respective terms and policies.
11. Warranties and Disclaimers
We provide our services on an "as is" and "as available" basis. While we strive to deliver high-quality professional services, we make no warranties or representations regarding:
- Uninterrupted or error-free operation of our services
- Specific results or outcomes from using our services
- Compatibility with all systems or platforms
- Accuracy or completeness of information provided through our services
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Domain and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or related to your use of our services.
Our total liability to you for any claims arising from or related to our services shall not exceed the amount you paid us for services during the twelve months preceding the event giving rise to the claim.
13. Indemnification
You agree to indemnify, defend, and hold harmless Domain and its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, or expenses arising out of or related to:
- Your use of our services
- Your violation of these Terms of Use
- Your violation of any rights of third parties
- Any materials or information you provide to us
14. Modification of Services
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of our services.
15. Changes to Terms
We may revise these Terms of Use at any time by updating this page. The date of the most recent revision will be indicated at the top of this document. Your continued use of our services after any changes constitutes acceptance of the revised terms.
For material changes that significantly affect your rights or obligations, we will make reasonable efforts to provide notice through our website or via email to registered users.
16. Termination
We reserve the right to terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms of Use.
Upon termination, your right to use our services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
17. Governing Law
These Terms of Use shall be governed by and construed in accordance with applicable international commercial law principles, without regard to conflict of law provisions. Any disputes arising from these terms or your use of our services shall be resolved through good faith negotiation or binding arbitration.
18. Dispute Resolution
In the event of any dispute, controversy, or claim arising out of or relating to these Terms or our services, the parties agree to first attempt to resolve the matter through good faith negotiations. If resolution cannot be achieved within thirty days, either party may pursue binding arbitration or other appropriate legal remedies.
19. Severability
If any provision of these Terms of Use is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
20. Entire Agreement
These Terms of Use, together with our Privacy Policy and any written service agreements, constitute the entire agreement between you and Domain regarding your use of our services and supersede all prior or contemporaneous understandings and agreements.
21. Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
22. Contact Information
If you have any questions, concerns, or requests regarding these Terms of Use, please contact us:
Domain
Hamilton Regional Rd 8, Stoney Creek, ON L8G 5G2, Canada
Email: [email protected]
Phone: +1 403 880 0270
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.